"Listen to the spindle." "That sound means .002 over." Forty years of shop-floor judgment does not live in any binder, and it walks out the door on retirement Friday. We sit with your masters while they still have Tuesdays left - recording the interviews, the why, the hands - and build the assistant your next machinist can ask at 2am on third shift.
◆Recorded interviews with your master tradespeople
The last machinist who knew why the second operation runs wet instead of dry retires in June. HR has the exit interview scheduled, and the forty years of judgment have no appointment anywhere. Every manufacturing town knows this story; every one keeps living it.
We capture what the binder cannot: the interviews, the stories behind each rule, the sounds and the decisions. It becomes the assistant the new hire asks - "why does the shop do it this way?" - with your master's own answer, in his own words, with video of his hands where it helps. His grandchildren get the recordings too; ask about that part.
The crew
From the floor, for the floor
01
Ed Kowalczyk
Founder
Thirty years in tool & die, floor to plant manager, before this. Conducts every interview himself - the crew trusts a guy who has actually crashed a spindle and admitted it.
Fatima Al-Rashid Engineer
Builds the retrieval system - the "ask it at 2am and trust the answer" part, with the same never-invent rules as her medical-device background demanded.
Ray Mott Documentation
Turns shop talk into findable text: the interview transcript, the index, the cross-references between machines and years. Former technical writer for a stamping plant; fluent in machinist.
Donna Kowalczyk Client care
Scheduling around shifts - interviews happen on the floor's clock - and the family copy of every recording, which the retirees' grandchildren have made legendary.
Work & rates
Four levels of remembering the floor
Most needed
Everyone starts
Floor Walk
Ed walks your floor, meets the masters, and maps what knowledge is leaving when. You get the map in writing whether or not you hire us.
The floor walk is free, always
Families receive copies of every recording
On-premise builds; your servers, your data
Free half day
The Craftsman Bot
$4,500build
One master
One retiring master: two days of interviews, the judgment recorded, the assistant built so the next person can ask. Family receives the recordings.
The Floor Archive
$9,800build
Most needed
Up to four masters - the interconnected knowledge, cross-referenced: machines, jobs, years, the arguments that became rules. The assistant plus the full indexed archive.
The Institutional Shop
$18,000build + year
The whole brain
The complete capture: every master, the training curriculum rebuilt around it, the on-premise option, and a year of updates as the new crew asks what the archive missed.
All prices USD. Everything runs on U.S. infrastructure or your own - union shops: we build on-premise and the local owns the recordings; we have done it that way and will say so plainly. Interviews are scheduled on the floor's clock, never against production.
How it goes
From explainer to launch
01
01
The floor walk
Ed spends half a day on your floor: who knows what, who is leaving when, and what the binder never captured. The written map is yours either way.
02
02
The interviews
Two days per master, on the floor's clock, with Ed asking machinist-to-machinist. The stories behind the rules are the material; the rules alone are the binder.
03
03
The archive & bot
Ray indexes everything; Fatima builds the assistant with the citations - "Ed's interview, day one" as the source. On-premise if the local requires it.
04
04
The handoff
The new crew meets the assistant with Ed present. A year of updates follows - the questions nobody thought to ask become the archive's second edition.
On the floor
La pratique, en vrai
Machinist-to-machinist makes the difference.
Pas de mise en scène : on travaille, on rit, on recommence.
Client stories
What our clients say
« "My best machinist retired in May with forty-one years in his hands. Ed interviewed him for two days, and now the new guy asks the bot why the third op runs wet. My machinist's grandson watched one of the recordings at Christmas. There were forty-one years of things in them." »
SK
Stan K. job shop owner, 63
« "Union shop, and the on-premise promise was the whole conversation. The local owns the recordings; the company gets the assistant. Both sides signed, which in this town is a small miracle." »
BD
Bill D. plant manager, 57
« "We bought the Floor Archive for two retiring maintenance men. The cross-reference between the 1988 press and the argument from 2003 that became the rule - that is the part no binder ever held. Third shift asks it nightly, the men say from their kitchens, smug." »
HL
Harriet L. operations director, 55
// Before you book //
Frequently asked questions
Call Ed today. The floor walk is free this week if it has to be. Two interview days still capture most of forty years - we have done it in weeks and will not pretend it is ideal, but done beats gone.
On-premise build, the local owns the recordings, and we say that in the first meeting. It has worked three times in this town already; the alternative is the knowledge leaving in a pickup truck.
No - it replaces the answering. The new hire still learns the hands; now the why is available at 2am instead of in one man's memory. Every client's next-generation machinist has said some version of "the bot tells me why, the floor teaches me how."
They stay yours: on-premise or single-tenant, contractually never trained into anything external. Fatima's medical-device background built those habits; ask her about it at length, she enjoys the question.
Every one - the master's family receives copies of the full interviews, grandkids' questions included in later sessions when the master wants. It started as a courtesy and became the part retirees mention most.
Harder, not hopeless: the crew's memories of him, the work orders, the notes in the margins - Ed's floor walk will tell you honestly what can be reconstructed. Some of the best archives started as reconstruction.
Contact
Who is retiring, and when
A sentence about the master and the date - or the master already gone, which happens and is survivable. Ed answers this kind of call first.